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How the Program Works

Please review the rules, validation requirements, and technical steps below.

Program Structure

  •  6 Videos: 90 minutes total on-demand content.
  • Start: Click any video title to begin playing.

Attendance Validation

  • Pop-ups: Random secret questions from registration.
  • 20 Seconds: Time allowed to answer the prompt.
  •  Failure: Incorrect/late answers invalidate the video.

Tracking & Certificates

  • Completion: Must watch video to the absolute end
  • Red "X": Click for error details; that watch is not counted
  •  PDF Certificate: Appears at the bottom of Status tab once fully complete.

Security & Constraints

  • No Bookmarks: Do not bookmark internal pages. Log in manually.
  • Safe Bookmark: Only bookmark the original login page.
  • 15-Min Timeout: Log out triggers automatically after inactivity.

Technical Support

  • Device Fix: Restart your hardware to fix most errors.
  •  Email Help: Contact support@keepsober.org.
  • SLA: Guaranteed same business day response.
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